Terms and conditions
These are the terms between DiaryIt and the people who use it. That means instructors, driving schools and pupils.
Who these terms are between
These terms are between two sides. One side is you. The other is [registered company name]. Its company number is [company number]. It is registered at [registered address]. You accept these terms when you create an account. You also accept them when you use the diary.
Nothing here makes an instructor an employee of DiaryIt. The same is true for a driving school that adds them.
What DiaryIt is, and what it is not
DiaryIt is a diary and booking system. The lessons are between an instructor and their pupil. The instructor is responsible for them. This means their licence and badge. It means their vehicle. It means their insurance. And it means the lessons they teach.
DiaryIt has no connection with the DVSA. It does not find or book practical driving tests. It does not hold or move them. It does not certify or approve instructors.
Accounts
- Instructors create their own account. They may start on a free trial.
- Driving schools pay a subscription. This lets them add instructors to the school.
- Pupils do not sign themselves up. The instructor they learn with creates their account.
- Keep your sign-in details to yourself. Do not share them. You are responsible for what happens under your account.
Paying for lessons
A pupil can pay for one lesson at a time. Or they can buy a credit package. If they buy a package, they book lessons against it. The pupil and their instructor can both see the balance. That is the hours bought and the hours used.
Credit is for one instructor only. A pupil buys it from them. It is for lessons with them. It can’t be used with anyone else. [confirm whether credit expires, and after how long]. [confirm the refund position on unused hours, and who issues the refund].
Cancellations and lessons missed
The instructor or the school sets these rules. They set how much notice a pupil must give. They set what a pupil pays if they cancel late. They set what a pupil pays if they miss a lesson. DiaryIt does not set these rules. These rules are part of the agreement between them and the pupil. [confirm whether DiaryIt applies any default notice period in the diary].
Subscriptions
A driving school pays for a subscription. It runs on [billing period]. It renews [renewal and cancellation terms, including notice required]. The rates are not set out here. If you want to know them, ask us. You can do that on the school enquiry form. [confirm what happens to instructors and pupil records if a school subscription ends].
Payouts and disputes
The payout runs on its own. It runs once a lesson is complete and no one has disputed it. [say who receives the payout under a school subscription: the school or the instructor].
The instructor marks a lesson complete. The pupil then has 48 hours to dispute it. If a lesson is disputed, that payout does not run on its own while the dispute is open. [describe how a dispute is raised and who decides it].
[payment processor name] handles payments and payouts. Their own terms apply to that part.
Using it properly
Do not use DiaryIt to break the law. Do not use it to harass anyone. Do not lie about who you are. Do not try to get at parts of the system that are not yours. We can suspend an account that does any of these.
Private notes are still information about a real person. Write them as if that person could read them. They have the right to ask to see them.
If something goes wrong
We will keep the service running. We will do this as well as we can, within reason. But we do not promise it will always be there. There may be times when you cannot use it. [limitation of liability wording, to be settled with a solicitor].
By law, some liability can’t be limited. Nothing in these terms limits it. This is true for death or injury to a person caused by negligence. It is true for fraud. It is true for anything else the law says can’t be limited. If you are a consumer, you keep your statutory rights.
Changes, and which law applies
We may change these terms. If we do, we will post the new version here with a new date. The law of [England and Wales, or Scotland, or Northern Ireland: confirm] governs these terms. Its courts have jurisdiction.
Last updated: [date these terms are approved].